1. Simulate Real World Interactions
Run automated test cases that replicate real user conversations
2. Track Key Performance Metrics
Monitor response accuracy, latency, speech quality (for voice agents), and overall agent reliability
3. Detect & Analyze Issues
Catch hallucinations, incorrect responses, intent mismatches, and slowdowns before they impact users.
4. Optimize & Improve
Get actionable insights and recommendations to refine prompts, adjust logic, and enhance agent performance over time.
